FAQ-old
Faq
Frequently Asked Questions
What is GloConnect’s role in the process?
GloConnect acts as a broker and facilitator, connecting verified gold suppliers with Dubai-based refineries through a secure and compliant settlement process.
Who can apply as a supplier?
Only licensed gold exporters, mining companies, and authorized traders can apply. Applicants must comply with legal and regulatory requirements.
Is there any upfront payment required?
No. All transactions are conducted through a refinery-settlement model, meaning no upfront payments are required from the seller.
What is the first step to get started?
You need to complete the Quick Application Form (Step 1). Our team will review your details and contact you within 24 hours.
What happens after I submit the application?
After initial screening, you will be contacted for a discussion. If qualified, you will receive access to the Full KYC & Verification Form (Step 2).
What documents are required for verification?
You will need to provide:
- Passport copy
- Company registration certificate
- Export license
- Proof of address
- Supporting export documents (if available)
How long does the verification process take?
Verification typically takes 2–5 business days, depending on document accuracy and completeness.